What time is check in/ check out?
Check in is from 3pm. Check out is 11am. We do not offer early check in or late check out.
How do we check in?
We will contact you via email 5 days prior to your stay to tell you your cabin number and give you a code. This code will allow you to access the key box on the front of your cabin to gain access to your cabin key. A member of staff will call you 2 days before your arrival to go over a few things with you. When you're leaving just lock the door and pop the key back in the box.
How do I pay my balance?
If you are paying your balance in cash you can drop it in to the on site office up until 5.30pm. If the office is closed when you arrive there is a drop box at the office, leave your payment in there, it is checked nightly. Please note you must bring the exact cash, we do not have accept card payments.
Do you allow pets?
We have 1 pet friendly cabin. You must select cabin 4 if you wish to bring a max of 2 well behaved dogs, there is a £20 additional fee.
How many people do the cabins sleep?
Cabins 1, 2, 3 & 4 sleep four guests, based on two guests sharing 1x Double bed and two guests sharing 1x Pull out double sofa bed.
Cabin 5 sleeps 6 guests, based on two guests sharing 1x Double bed, two sharing 2x pull out sofa beds.
Is linen provided?
Each cabin will be set up with a mattress protector, fitted sheet, duvet and covers, pillows, pillow protectors and pillow cases and hand towels. These are for the duration of your stay. We do not provide bath towels, please bring your own.
What else is provided?
Tea, coffee, milk and sugar. Hand soap and body wash. Logs for the fire pit (1 free basket per night, additional logs can be bought at £5 cash per basket)
Do you have laundry facilities?
We do not have laundry facilities for guests on site however If you are staying longer than 4 nights we can arrange to have washing done for you at an additional charge.
Is smoking permitted?
Smoking is NOT permitted inside the cabins. You may smoke outside the cabins, we politely ask you use the ashtrays provided.
Is there parking?
There is parking right outside your cabin.
Hot Tub Rules:
All guests MUST shower before EVERY use, thoroughly removing all make up, tan, moisturisers etc
No fake tan, if it can't be washed off prior to entry you can't use the hot tub!
No food, drink or smoking in or around hot tubs
NO GLASS near hot tubs!
No children under the age of 10 years old allowed
Always ensure the lid is fully closed when not in use
Do not sit on lid when closed
Out of use 10am - 12pm daily for cleaning
You may use the hot tubs until 11pm each night then from 7am the following morning
By using our hot tubs you agree to follow the rules of use. Failure to do so WILL result in a £40 fine. We do not guarantee your hot tub will be ready for use for your arrival however we aim to always have it ready by 5pm.